Quick Start Guide
sample match: training, writing, technical writing, miscellaneous

This is a quick start guide that we created for one of our clients. The format and layout were designed by our company. Due to file size restrictions, the pictures are lower quality than in the original document. more info

Service Manual
sample match: graphics / multimedia, engineering, writing

This is an example of a service manual we created using FrameMaker. The procedure steps the user through the entire process of calibrating the Throttle Position Sensor on a motorcycle. The photography and illustrations were completed by our company. more info

Software Test Case
sample match: requirements, writing, testing / quality assurance

This is an excerpt from a software test case (or test procedure depending on your terminology). Due to disclosure agreements, we cannot show you more than we have here. We produced this documentation by learning the software on-site, taking notes and screen shots, and then returning to our office to complete the test... more info

Use Case
sample match: requirements, writing, technical writing, testing / quality assurance

This is a simple use case from a pipetting instrument. In this example, the user is starting the instrument. This type of document is very useful in hardware or software design to flush out a detailed workflow. At the end of the project, the use cases are helpful in designing test cases. more info

Operator's Manual
sample match: writing, testing / quality assurance, miscellaneous

This is an excerpt from the operator's manual for a piece data analysis software. We were given the software with no instruction. We learned how to install and use the software independently. The end product was this operator's manual. more info